Who we are
Galactic Sort is published by Tandogo, the trade name of an independent developer based in Türkiye ("we"). We are responsible for your personal data. You can contact us at support@tandogo.com.
What we collect
We collect data from you, from your device and from the services you sign in with:
- Account information: a random account ID. If you sign in with Apple or Google, we also receive your account ID and email address from that provider; Google also shares your name and profile picture, which we do not use. We never receive your password.
- Game data: your progress, coins, hearts, boosters, ships and aliens, and a history of your in-game transactions and level attempts (when a level starts and ends, the result and the boosters used). We do not record your moves.
- Purchase information: a record of each App Store purchase from Apple (product, transaction ID, date and refunds). We never receive your payment details.
- Advertising data: our ad partner Google AdMob collects your IP address (which shows your approximate location), device identifiers (your advertising identifier only if you allow tracking), the ads you see and how you interact with them, and performance and crash data of its SDK.
- Technical data: when the game or this website connects to our servers, our providers record technical details such as your IP address and device information.
- Messages: your email address and what you write when you contact us.
Some settings and a copy of your progress are also stored on your device and are removed when you uninstall the game. We do not use any separate analytics or crash-reporting service.
How we use your data
- to create and run your account and the game, deliver rewards and purchases, and restore purchases;
- to keep the game secure and prevent cheating and fraud;
- to show ads, including personalised ads if you allow it;
- to measure how difficult levels are and improve the game, using combined results from many players;
- to answer your messages and requests, and to meet our legal obligations.
Where the EU or UK GDPR applies, our legal bases are performance of a contract (running the game), legitimate interests (security, improving the game and non-personalised ads), consent (personalised ads and tracking) and legal obligations (keeping purchase records). You can object to processing based on our legitimate interests or withdraw your consent at any time.
Ads and your choices
Galactic Sort shows ads between some levels and optional rewarded ads that give you in-game rewards. Buying an ad-free benefit stops the ads between levels.
Where the law requires it, for example in the European Economic Area, the United Kingdom and Switzerland, we ask for your consent before your data is used for personalised ads. In these regions, Settings shows a Privacy Choices button where you can change your choice at any time.
The game also asks for your permission to track you through Apple's App Tracking Transparency. You can change this at any time in iOS Settings → Privacy & Security → Tracking. If you refuse, you will still see ads, but they will be less relevant to you.
Google uses advertising data under its own policies: How Google uses information from sites or apps that use its services.
Who we share data with
We share data only with the providers that help us run Galactic Sort:
- Google: hosting, sign-in and servers (Firebase), ads (AdMob) and our support mailbox (Gmail), which receives and stores the emails you send us. For some advertising purposes, Google acts independently under its own privacy policy.
- Apple: Sign in with Apple, App Store purchases and app verification.
- Cloudflare: this website and forwarding the emails sent to our support address.
We confirm that these third parties, including the advertising network and SDKs listed above, provide the same or equal protection of your data as described in this policy and as required by the App Store Review Guidelines.
We do not sell your personal data. We may disclose data if the law requires it.
How long we keep your data
- Account and game data: until you delete your account. We may delete guest accounts that have not been used for 24 months.
- Technical and security logs, including IP addresses: deleted automatically after a few weeks.
- Messages: until your request is resolved, unless the law requires us to keep them longer.
- Purchase records: after you delete your account, we keep only a minimal record of each App Store purchase, linked to a one-way code instead of your account, to prevent fraud and meet tax obligations.
- Data on your device: until you uninstall the game.
Deleting your account
In the game, open Settings and tap Delete Account. This immediately and permanently deletes your account and your game data from our servers. Purchases made on that account cannot be restored to another account. If you used Sign in with Apple, we also disconnect the game from your Apple account. If Apple cannot be reached at that moment, we temporarily keep the Sign in with Apple token only to retry the disconnection, for up to 7 days, and then delete it.
If you play as a guest, delete your account before you uninstall the game; after that, we cannot tell which guest account was yours. If you cannot use the in-app option, email support@tandogo.com.
Your rights
Depending on where you live, you can ask us to access, correct, delete or send you a copy of your data, object to or restrict how we use it, withdraw your consent and opt out of personalised ads. Email support@tandogo.com and we will reply within one month (within 30 days for requests under Turkish law). We may ask you to confirm that the account is yours.
You can also complain to a data protection authority, such as the Turkish Personal Data Protection Authority (KVKK) or the UK Information Commissioner's Office.
If you live in a US state with a privacy law, such as California, you have similar rights. We do not sell personal information for money; allowing personalised ads may count as "sharing" under some laws, and you can opt out as described in section 4.
Players in Türkiye
The Turkish version of this policy includes our information notice under Article 10 of Law No. 6698 (KVKK) and explains how to apply to us.
Children
Galactic Sort is a general audience game and is not directed to children under 13. We do not knowingly collect personal data from children under 13; if we learn that we have, we will delete it. Parents can contact us at support@tandogo.com.
Security and changes
We protect your data with encryption and strict access controls, although no system is completely secure. We will update this policy when our practices change and show the new date at the top; we will also tell you in the game about significant changes.
Contact
Görkem Tandoğan, trading as Tandogo, Türkiye — support@tandogo.com